Bilingual Customer Service Rep – English/Spanish, P&C Licensed

UniVista Insurance Services; Houston (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Sign-on bonus of $400

Career growth opportunities

Job summary

A leading insurance provider in Texas is seeking a Bilingual Customer Service Representative to handle customer inquiries and promote products. The ideal candidate will be fluent in English and Spanish and possess strong problem-solving and communication skills. This role offers career growth opportunities and requires an active P&C license. Candidates with previous call center experience will be preferred.

Qualifications

• Bilingual proficiency in English and Spanish is mandatory.
• Previous experience in a call center or customer service role is preferred.
• Active P&C (Property & Casualty) license required.

Responsibilities

• Handle incoming and outgoing customer calls.
• Resolve customer issues effectively to ensure a positive experience.
• Maintain accurate records of customer interactions.

Skills

Bilingual proficiency in English and Spanish

Strong problem-solving skills

Excellent verbal and written communication skills

Organizational skills

Sales techniques

Education

High school diploma or equivalent

Tools

CRM systems

Microsoft Office applications

Job description

A leading insurance provider in Texas is seeking a Bilingual Customer Service Representative to handle customer inquiries and promote products. The ideal candidate will be fluent in English and Spanish and possess strong problem-solving and communication skills. This role offers career growth opportunities and requires an active P&C license. Candidates with previous call center experience will be preferred.