Bilingual Insurance Customer Service Specialist - Spanish

StaffMyAgency; Spring (TX); On-site; USD 31,000 - 37,000; Full time

Job summary

StaffMyAgency in Texas is hiring a full-time Bilingual (Spanish) Customer Service Representative to support current clients and new prospects with policy changes, product knowledge, and inquiries.

The role requires a Property & Casualty license (or ability to obtain) and strong communication, spelling, and problem-solving skills. Base pay ranges from $15 to $18 per hour, commensurate with licensing and experience. If you are eager to learn and coachable, this is the role for you.

Qualifications

• License required: Property & Casualty license (or ability to obtain).
• Willingness to learn, be intuitive and resourceful, and coachable.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent spelling and grammar.
• Previous work experience in sales, marketing, promotions or telemarketing.

Responsibilities

• Provide customers with information about new products and services.
• Process customer policy change requests.
• Take premium payments from customers.
• Ask for referrals and explain the referral program.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.
• Follow underwriting, rating and compliance requirements.
• Provide ongoing support to insurance clients.

Skills

Spanish language

Customer service

Communication skills

Problem solving

Sales experience

Job description

StaffMyAgency in Texas is hiring a full-time Bilingual (Spanish) Customer Service Representative to support current clients and new prospects with policy changes, product knowledge, and inquiries.

The role requires a Property & Casualty license (or ability to obtain) and strong communication, spelling, and problem-solving skills. Base pay ranges from $15 to $18 per hour, commensurate with licensing and experience. If you are eager to learn and coachable, this is the role for you.