Bilingual Outpatient Registrar

Brown University Health; Providence (RI); On-site; USD 31,000 - 32,000; Full time

Job summary

Brown University Health seeks a patient services specialist to schedule outpatient clinic appointments, register patients, and manage related records. The role supports LEP patients using second language skills to explain policies and assist with forms and payments.

Responsibilities include checking demographics, insurance, co-pays, and pre-authorizations; using online systems for scheduling and billing, and coordinating with physicians and laboratories to ensure smooth patient flow.

Qualifications

• High school diploma or equivalent.
• Effective oral and written communication skills, including non-English fluency for LEP populations.
• ix to twelve months related clerical experience in a high-volume clinic setting with familiarity with online data entry and medical terminology.

Responsibilities

• Schedule outpatient clinic appointments and follow-up visits.
• Register patients and verify demographic and insurance information.
• Collect co-pays and provide receipts to patients.
• Enter diagnosis/service codes in the billing system.
• Coordinate with interpreter services for LEP patients.
• Greet patients, answer calls and direct inquiries to appropriate staff.

Skills

Customer service

Data entry

Medical terminology

Education

High School Diploma

Tools

Online scheduling system

Billing system

Job description

Brown University Health seeks a patient services specialist to schedule outpatient clinic appointments, register patients, and manage related records. The role supports LEP patients using second language skills to explain policies and assist with forms and payments.

Responsibilities include checking demographics, insurance, co-pays, and pre-authorizations; using online systems for scheduling and billing, and coordinating with physicians and laboratories to ensure smooth patient flow.