Bilingual Orthodontic Treatment Coordinator - Full-Time

Orthodontic Experts Management LLC; Munster (IN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Holiday Pay

Medical, Dental, Vision, Life

Job summary

Orthodontic Experts Management LLC is seeking a Treatment Coordinator in Munster, IN. You will support patients through their orthodontic journey, communicating treatment plans and scheduling while managing payments and financing.

This is a full-time position with duties spanning patient intake, financial consultations, and outreach to ensure a smooth clinical workflow. Required: high school diploma or GED, 3+ years customer service, 2+ years sales, 1+ year coordinat-ing experience, and strong

Qualifications

• High school diploma or GED required.
• 3+ years of customer service experience.
• 2+ years of sales experience.
• 1+ year in treatment coordinating or similar role.
• Knowledge of medical terminology helpful.
• Proficient in Word, Excel, Outlook; Access is a plus.
• Bilingual Spanish preferred.

Responsibilities

• Consult with patients to understand health history and objectives.
• Explain treatment plans and address questions or concerns.
• Assist in scheduling and payment arrangements.
• Conduct financial consultations for new and existing patients.
• Manage payment options and policies; educate on dental benefits.
• Educate patients on financing options and external programs.
• Track accounts receivable and support collections as needed.
• Greet patients and check them in/out; support clinic operations.
• Travel to sister clinics as needed and perform associated duties.

Skills

Customer service

Sales

Communication

De-escalation

Problem solving

Bilingual - Spanish

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Orthodontic Experts Management LLC is seeking a Treatment Coordinator in Munster, IN. You will support patients through their orthodontic journey, communicating treatment plans and scheduling while managing payments and financing.

This is a full-time position with duties spanning patient intake, financial consultations, and outreach to ensure a smooth clinical workflow. Required: high school diploma or GED, 3+ years customer service, 2+ years sales, 1+ year coordinat-ing experience, and strong