Bilingual Operations Associate — Purchasing, CRM & Logistics

Biocytogen; Waltham (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with Company Match

Paid Time Off

Paid Holidays

Job summary

Biocytogen is seeking a highly organized Business Operations Associate to support daily purchasing, logistics, CRM management, and cross-functional coordination. This role emphasizes accuracy, compliance, and efficiency across multiple operational workflows in a fast-paced environment.

The ideal candidate will handle PO creation, order tracking, vendor billing alignment, CRM data maintenance, and cross-team collaboration, including logistics for domestic and international shipments and event

Qualifications

• Fluent in English and Mandarin (written and spoken).
• Bachelor's degree preferred in Biology, Business, Supply Chain, International Business or related fields.
• Experience in operations, purchasing, order processing, CRM management or logistics support preferred.

Responsibilities

• Support PO creation, tracking, and processing.
• Coordinate order entry, receiving and fulfillment activities.
• Maintain CRM systems and generate reports.

Skills

Bilingual English & Mandarin

Microsoft Office

CRM systems

Strong communication

Education

Bachelor's degree preferred in Biology/Business/Supply Chain

Tools

CRM software

Job description

Biocytogen is seeking a highly organized Business Operations Associate to support daily purchasing, logistics, CRM management, and cross-functional coordination. This role emphasizes accuracy, compliance, and efficiency across multiple operational workflows in a fast-paced environment.

The ideal candidate will handle PO creation, order tracking, vendor billing alignment, CRM data maintenance, and cross-team collaboration, including logistics for domestic and international shipments and event