Business Operation Specialist

Atome; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

Atome is seeking a detail-oriented Business Operations Specialist to support our global biotech and scientific service business. The role ensures operational compliance and coordination across teams, requiring strong organizational and interpersonal skills.

Key responsibilities include supporting global opportunities, maintaining CRM systems, and optimizing commercial workflows. The ideal candidate will have a relevant degree and experience in business operations within the biotech sector, and must be fluent in English and Chinese.

Qualifications

• Bachelor’s degree in Life Sciences, Chemistry, Biology, or related fields preferred.
• 2–3 years of experience in business operations or sales operations.
• Fluent in both English and Chinese, written and verbal.

Responsibilities

• Support full lifecycle of global opportunities, including quotations and order processing.
• Ensure compliance with internal governance and regulatory requirements.
• Maintain CRM systems for high-quality commercial data.

Skills

Business operations experience

Fluency in English

Fluency in Chinese

Analytical skills

Interpersonal skills

Education

Bachelor’s degree or above in Life Sciences or related fields

Tools

CRM systems

Excel

Google Sheets

Job description

We are seeking a structured, detail-orientedBusiness Operations Specialistto support our global biotech and scientific service business. This role plays a critical function in ensuring commercial compliance, operational rigor, and seamless coordination across international teams.

The ideal candidate understands the discipline and precision required in life sciences–driven environments and thrives in structured, cross-functional collaboration.

Key Responsibilities

Commercial Operations & Compliance

• Support the full commercial lifecycle of global opportunities, including quotations, contract documentation, order processing, invoicing, and payment follow-up
• Ensure commercial activities comply with internal governance, contractual terms, and regulatory requirements
• Track project milestones and contractual obligations to ensure accurate execution and documentation
• Partner closely with BD and scientific project teams to ensure operational excellence

CRM & Data Integrity

• Maintain and optimize CRM systems to ensure high-quality, traceable, and audit-ready commercial data
• Monitor pipeline progression, contract execution status, and revenue recognition milestones
• Generate structured reports to support management review and strategic decision-making

Cross-Functional & Cross-Border Collaboration

• Work closely with Business Development, Project Management, Legal, Finance, and Marketing teams
• Facilitate contract review, compliance documentation, internal approval workflows, and customer communications
• Serve as a bilingual communication bridge between English- and Chinese-speaking stakeholders

Process Optimization & System Implementation

• Support continuous improvement of commercial workflows
• Participate in system enhancement initiatives and new operational tool rollouts
• Contribute to the establishment of scalable, compliant commercial infrastructure

Qualifications

• Bachelor’s degree or above (Life Sciences, Chemistry, Biology, Pharmaceutical Sciences, Business Administration, or related fields preferred)
• 2–3 years of experience in business operations, sales operations, project coordination, or commercial support
• Experience in biotech, pharmaceutical services, CRO/CDMO, scientific services, or technical B2B environments preferred
• Fluent in both English and Chinese (written and verbal) – required
• Familiar with CRM systems and structured commercial workflows
• Strong data accuracy mindset with analytical and reporting capabilities
• Proficient in Excel/Google Sheets and presentation tools
• Detail-oriented, organized, and capable of managing multiple concurrent processes
• Strong interpersonal and cross-functional communication skills
• Experience supporting international sales or global scientific teams
• Understanding of contract structures, compliance frameworks, and financial fundamentals
• Exposure to process-building or system implementation projects