Sales Operations Coordinator (KR/EN Bilingual)

Samsung C&T America, Inc.; Ridgefield Park (NJ); On-site; USD 52,000 - 72,000; Full time

Job summary

Samsung C&T America, Inc. is seeking a highly organized Sales Operation Coordinator to join our Chemical Supply Chain Management team.

The role focuses on coordinating end-to-end order management, monitoring inventory, and supporting demand planning to ensure timely delivery and data integrity. You will work closely with logistics partners, update internal systems, and assist with customer inquiries and pricing records.

Qualifications

• 1–5 years of experience in sales operations, supply chain, logistics, or order management.
• High level of accuracy and attention to detail with ability to prioritize multiple tasks.
• Ability to interact and communicate clearly and professionally with coworkers and customers.

Responsibilities

• Coordinate end-to-end order management including order entry, tracking, delivery scheduling, and issue resolution.
• Monitor inventory levels and collaborate with partner companies to ensure timely replenishment.
• Support demand planning with sales forecast inputs.
• Communicate with logistics partners to ensure on-time delivery and resolve shipment discrepancies.
• Enter, update, and maintain accurate data in internal databases and systems.
• Support customer inquiries regarding orders, delivery schedules, and product details.
• Maintain customer master data and pricing records.
• Perform other duties as assigned by manager.

Skills

Attention to detail

Time management

Communication

Multitasking

Job description

We are seeking a highly organized and detail-oriented Sales Operation Coordinator to join our Chemical Supply Chain Management team.

Job Specification

• Coordinate end-to-end order management, including order entry, tracking, delivery scheduling, and issue resolution
• Monitor inventory levels and collaborate with partner companies to ensure timely replenishment
• Support demand planning with sales forecast inputs
• Communicate with logistics partners to ensure on-time delivery and resolve shipment discrepancies
• Enter, update, and maintain accurate data in internal databases and systems
• Support customer inquiries regarding orders, delivery schedules, and product details
• Maintain customer master data and pricing records
• Perform all other functions requested that are within the scope of this job as deemed necessary or appropriate by manager.
• Other duties as assigned

Qualified candidates must have:

• 1–5 years of experience in sales operations, supply chain, logistics, or order management
• High level of accuracy, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
• Ability to interact and communicate clearly and professionally with coworkers and customers