Bilingual Onsite Manager Warehouse Manager

EmployBridge; Knoxville (TN); On-site; USD 60,000 - 80,000; Full time

Job summary

EmployBridge in Knoxville, TN is seeking a bilingual Onsite Staffing Manager to lead daily operations, supervise personnel, and ensure quality service delivery at the client site. You will act as a liaison between the branch and client, driving staff performance and customer satisfaction.

The role involves coordinating recruitment, onboarding, timekeeping, reporting, safety training, and handling workers' compensation processes while delivering value-added services to adapt to client needs.

Qualifications

• Experience in a customer service role with multi-level client communication.
• HR and data management experience preferred.
• Proven track record of leading a team or process.

Responsibilities

• Coordinate recruitment, screening, interviewing, and hiring for assignments.
• Maintain timekeeping and ensure payroll/invoicing accuracy.
• Provide productivity, headcount, attendance and other client reports.

Skills

Customer service

HR data management

Team leadership

Job description

Employbridge is a place where your career and passion come together!

Bilingual Onsite Manager - Knoxville, TN

If you are a dynamic individual who loves working in a fast-paced environment and helping to change people's lives, then we are the company you have been searching for! We are seeking a motivation-driven On-Site Manager to join our Employbridge team for an immediate opening!

Role Summary of an Onsite Staffing Manager (Staff Performance Manager):

The Staff Performance Manager is responsible for the day-to‑day supervision of personnel to ensure the timely, accurate and quality delivery of customer goods and service. This role manages employee relations at the client site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value‑added services to support changing client needs.

Your Opportunity as an Onsite Staffing Manager (Staff Performance Manager):

• Anticipate staffing requirements and expectations; develops value-added services to support changing client needs
• Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment
• Maintain timekeeping system and ensure payroll/invoicing is accurate
• Provide productivity, headcount, attendance, and other reports at the client's request
• Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
• Conduct onsite orientation, safety training
• Facilitate the initial treatment and reporting of workers' compensation incidents
• Participate in scheduled service reviews at the client site
• Act as the liaison between the branch office and the client
• Deliver superior customer service and develop relationships with supervisors and associates
• Other duties as assigned

Your attributes

• Experience in a customer service role responsible for multi-level client communication
• HR and data management experience
• Demonstrable success managing a team or process