Bilingual Onsite Manager – HR & Operations Lead

Ultipro; Jessup (MD); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Job summary

EmployBridge seeks a Staff Performance Manager in Hanover, MD to supervise teams delivering customer goods and services with a focus on accuracy and quality. You will coach staff, manage performance reviews, and coordinate staffing alongside the branch and client expectations.

You will lead onboarding, safety training, and reporting while maintaining payroll accuracy and customer satisfaction across the client site, driving continuous improvements.

Qualifications

• Experience managing a team or process.
• HR and data management experience.
• Customer service role with multi-level client communication.

Responsibilities

• Oversee day-to-day supervision to ensure timely, accurate delivery of goods and services.
• Manage employee relations at the client site, including coaching and performance reviews.
• Coordinate recruitment, screening, interviewing, and onboarding for assignments.
• Maintain timekeeping and payroll accuracy; provide productivity & attendance reports.
• Liaise between branch office and client; deliver superior customer service.

Skills

Team leadership

HR data management

Customer service

Communication

Problem solving

Tools

Microsoft Office

Payroll software

HRIS

Job description

EmployBridge seeks a Staff Performance Manager in Hanover, MD to supervise teams delivering customer goods and services with a focus on accuracy and quality. You will coach staff, manage performance reviews, and coordinate staffing alongside the branch and client expectations.

You will lead onboarding, safety training, and reporting while maintaining payroll accuracy and customer satisfaction across the client site, driving continuous improvements.