Bilingual Onsite People & Performance Lead

Employbridge; Northern (KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Paid time off & holidays

Bonus potential

Job summary

EmployBridge, the United States’ largest light industrial staffing company, seeks a Staff Performance Manager in Charles, IL to lead day-to-day supervision and ensure timely, accurate delivery of goods and services. You will coach, review performance, and manage employee relations at the client site while building strong supervisor-to-employee relationships.

The role requires coordinating recruitment, handling timekeeping and payroll reports, and delivering insights through workforce metrics.

Qualifications

• Experience in a customer service role responsible for multi-level client communication.
• HR and data management experience.
• Demonstrable success managing a team or process.
• Familiarity with a heavy process-oriented environment.

Responsibilities

• Anticipate staffing requirements and expectations; develops value-added services to support changing client needs.
• Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment.
• Maintain timekeeping system and ensure payroll/invoicing is accurate.
• Provide productivity, headcount, attendance, and other reports at the client’s request.
• Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews.
• Conduct onsite orientation, safety training.
• Facilitate the initial treatment and reporting of workers’ compensation incidents.
• Participate in scheduled service reviews at the client site.
• Act as the liaison between the branch office and the client.
• Deliver superior customer service and develop relationships with supervisors and associates.
• Other duties as assigned.

Skills

People leadership

Customer communication

HR data management

Process improvement

MS Office / data tools

Tools

Microsoft Office

Job description

EmployBridge, the United States’ largest light industrial staffing company, seeks a Staff Performance Manager in Charles, IL to lead day-to-day supervision and ensure timely, accurate delivery of goods and services. You will coach, review performance, and manage employee relations at the client site while building strong supervisor-to-employee relationships.

The role requires coordinating recruitment, handling timekeeping and payroll reports, and delivering insights through workforce metrics.