Bilingual Onsite Account Manager — 24/7 Ops

Integrity Staffing Solutions; Bethel (Berks County); On-site; USD 65,000 - 90,000; Full time

Job summary

Integrity Staffing Solutions in Bethel is seeking an Account Manager to own client relations, recruiting, and operations for 24/7 client sites. You will lead a team of client-facing managers and hourly staff, providing growth plans and evaluating staff with HR support.

Fluency in Spanish and English is required, along with experience managing 100+ staff and travel up to 25%. You will drive KPI reporting, close collaboration with cross-functional teams, and ensure high service levels for our

Qualifications

• Minimum of 4+ years in leadership with P&L responsibilities in warehouse/e‑commerce/manufacturing environments.
• Experience managing an hourly workforce and leading client-facing teams.
• Fluent in Spanish and English (reading/writing/speaking) is required.
• Strong time management and ability to drive KPIs and action plans.

Responsibilities

• Hire, train, and motivate a team of client-facing managers and hourly staff across multiple locations.
• Provide ongoing development plans, conduct evaluations with HR, and address disciplinary actions when needed.
• Track performance using KPI reports and develop improvement plans.
• Drive community engagement and standard work across all sites; communicate trends to clients.

Skills

Bilingual Spanish/English

Leadership experience

Time management

Data-driven

Customer focus

Tools

Bullhorn

Microsoft Office

Job description

Integrity Staffing Solutions in Bethel is seeking an Account Manager to own client relations, recruiting, and operations for 24/7 client sites. You will lead a team of client-facing managers and hourly staff, providing growth plans and evaluating staff with HR support.

Fluency in Spanish and English is required, along with experience managing 100+ staff and travel up to 25%. You will drive KPI reporting, close collaboration with cross-functional teams, and ensure high service levels for our