Bilingual On-site Office & Customer Support Pro EN/MN

ADM Tech LLC; California (MO); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

On-site office

Growth opportunities

Structured onboarding

Job summary

ADM Tech LLC is seeking an Office Assistant & Customer Support Representative (Bilingual English + Mandarin) to support daily office operations and customer service in Monterey Park, CA. This on-site role emphasizes effective communication with both local and China-based teams.

Ideal candidates are bilingual in English and Chinese, comfortable with administrative duties and multi-channel customer support, and have 2-year college education or equivalent experience.

Qualifications

• Bilingual in English and Chinese (spoken and written).
• Strong communication and customer service skills.
• Good organizational skills and attention to detail.
• Comfortable using computers and basic office software.
• Ability to manage multiple tasks and follow procedures.

Responsibilities

• Handle office administration tasks and coordinate supplies, invoicing, travel, and vendor relations.
• Respond to customer inquiries via phone, WhatsApp, text, live chat, and other channels.
• Collaborate with China-based product and operations teams to resolve issues.
• Track and follow up on customer cases to ensure satisfaction.

Skills

Bilingual English & Chinese

Customer service

Strong communication

Organizational skills

Computer literacy

Education

2-year college education or equivalent

Tools

Tidio live chat

CRM systems

Office software

Job description

ADM Tech LLC is seeking an Office Assistant & Customer Support Representative (Bilingual English + Mandarin) to support daily office operations and customer service in Monterey Park, CA. This on-site role emphasizes effective communication with both local and China-based teams.

Ideal candidates are bilingual in English and Chinese, comfortable with administrative duties and multi-channel customer support, and have 2-year college education or equivalent experience.