Bilingual Customer Account Coordinator | Mandarin & English

Marketech International Corporation USA

Phoenix (AZ)

On-site

USD 50,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Employer-paid health insurance

Paid time off

Paid holidays

401(k) plan

Job summary

Marketech International Corporation USA is seeking an organized and customer-focused Bilingual Customer Account Coordinator who is professionally fluent in Mandarin Chinese and English. You will serve as a day-to-day contact for assigned customer accounts, coordinating customer requests, quotations, material procurement, order tracking, deliveries, and project-support activities.

The ideal candidate has experience in customer service, account support, sales coordination, procurement, supply

Qualifications

Professional fluency in Mandarin Chinese and English, written and verbal.
Bachelor’s degree in Business, Marketing, Supply Chain, Engineering, Construction Management, or related field preferred.
Two or more years of experience in customer account coordination, customer service, sales support, procurement, or project coordination.

Responsibilities

Serve as day-to-day contact for assigned customer accounts and maintain professional relationships.
Coordinate customer requests with internal departments and ensure clear communications.
Prepare quotations and order documentation; track orders and deliveries.
Support cross-functional project activities with Procurement, Project Management, Operations, and Finance.
Maintain accurate records of customer, quotation, and order information and provide status updates.