Bilingual Office Support Specialist (EN/ES)

Aid Home HealthCare Services; Albuquerque (NM); On-site; USD 21,000 - 30,000; Full time

Job summary

Aid Home Healthcare Services is seeking an Office Support Assistant to provide flexible administrative support across departments. You will answer calls, schedule follow-ups, and assist in service delivery, with opportunities to visit members in the field in a collaborative, smaller-team environment.

Ideal candidates are proactive, adaptable, with strong communication and a customer-service mindset, willing to cover varied duties to keep operations running smoothly in a family-owned home care

Qualifications

• Fluent in English and Spanish (spoken and written).
• Valid driver's license and ability to drive company vehicle.
• Strong computer and clerical skills with standard office software.
• Proven ability to multitask, prioritize and manage competing demands.
• Excellent teamwork and a customer-service mindset.
• Willingness to adapt and take on varied responsibilities in a small team.
• Professional communication and appearance; tattoos to be covered and non-traditional earrings removed when on duty.

Responsibilities

• Perform clerical and computer-based admin tasks to support daily operations.
• Answer and manage inbound calls professionally; make outbound calls as needed.
• Provide flexible support to departments requiring assistance.
• Multitask effectively in a dynamic office while maintaining accuracy.
• Collaborate with team members and contribute to a supportive culture.
• Be available to visit members in the field to provide support and follow-ups.
• Provide temporary member coverage to ensure continuity of care and services.
• Assist with other duties as assigned and step into additional roles as needed.

Skills

Bilingual English/Spanish

Multitasking

Teamwork

Customer service

Attention to detail

Professional communication

Willingness to visit members in the 0_

Education

High school diploma or equivalent

Tools

Office software

Phone system

Job description

Aid Home Healthcare Services is seeking an Office Support Assistant to provide flexible administrative support across departments. You will answer calls, schedule follow-ups, and assist in service delivery, with opportunities to visit members in the field in a collaborative, smaller-team environment.

Ideal candidates are proactive, adaptable, with strong communication and a customer-service mindset, willing to cover varied duties to keep operations running smoothly in a family-owned home care