Office Assistant Bi-Lingual (English/Spanish)

PHC Home Health; Charlotte (NC); On-site; USD 20,664 - 27,552; Part time

Job summary

PHC Home Health in Charlotte, NC is seeking a Bilingual Office Assistant (English/Spanish) for a part-time position. As an Office Assistant, you will handle various administrative tasks, including phone communication, data entry, and client interactions. Candidates should have proficiency in Microsoft Office, strong customer service skills, and the ability to multitask effectively. This is a fantastic opportunity to join a growing home care agency with a focus on client care and teamwork.

Qualifications

• Fluent in both English and Spanish.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office.
• Strong customer service orientation.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Maintain excellent relationships with clients, staff, and providers.
• Daily telephone communication with clients and prospects.
• Ability to maintain confidentiality and exercise discretion.
• Organize, prioritize, and coordinate multiple work activities.
• Greet clients and oversee patient care coordination.

Skills

Fluency in English and Spanish

Excellent communication skills

Proficient in Microsoft Office

Strong customer service orientation

Ability to multitask

Education

Associate's or Bachelor's degree in Business Administration or related field

Tools

Copiers

Scanners

Job description

Office Assistant Bi-Lingual (English/Spanish) Part-Time

Location: Charlotte, NC, 28209

Personal Home Care of NC, a Top Workplaces Award recipient from the Charlotte Observer, is a rapidly growing full-service Home Care Agency seeking a highly motivated and organized Office Assistant fluent in English and Spanish to join our team. The ideal candidate will have excellent communication skills, both written and verbal, and be able to multitask in a fast-paced environment.

The Office Assistant will be responsible for a variety of administrative tasks, including answering phones, responding to emails, filing, and data entry. The candidate must be proficient in Microsoft Office and have experience with office equipment such as copiers and scanners.

The Office Assistant will also greet clients and visitors, schedule, oversee different organizational phases of patient care coordination to ensure smooth operations in a healthcare office, and assist with other tasks as needed. The candidate must be able to work independently and as part of a team, and have a positive attitude and strong work ethic.

Responsibilities

• Maintain excellent relationships with clients, staff and providers
• Daily telephone communication with clients, aides, insurance companies, case managers and prospects
• Ability to maintain confidentiality and exercise extreme discretion
• Flexible and approachable personality style to work with diverse population
• Ability to effectively communicate information to employees and management orally and in writing
• Excellent problem-solving skills and a high level of attention to detail and accuracy
• Be able to organize, prioritize, and coordinate multiple work activities and meet critical deadlines

Requirements

• Fluent in both English and Spanish
• Excellent communication skills, both written and verbal
• Proficient in Microsoft Office
• Strong customer service orientation
• Experience with office equipment such as copiers and scanners
• Ability to multitask in a fast-paced environment
• Positive attitude and strong work ethic
• Prior experience in Home Care administration or related field is a plus
• May be asked to participate in on-call rotation after-hours, weekend, holiday

Preferred Qualifications

• Associate's or Bachelor's degree in Business Administration or related field
• Prior experience in an office setting
• Experience with customer service

Job Type: Part Time (2-3 days per week)