Bilingual Office Scheduler — Client Care & Admin

ABA Enhancement LLC; Fountain Valley (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

ABA Enhancement LLC in Fountain Valley, CA seeks a reliable Office Administrator/Scheduler who can handle client calls, schedule appointments, and coordinate between clients and internal teams. You will be the first point of contact, delivering excellent customer service and maintaining accurate records with confidentiality.

The role offers Monday–Friday, 1:00pm–6:30pm, with potential for expanded hours. Qualifications include a high school diploma, strong organizational and communication

Qualifications

• High school diploma or equivalent required; associate degree or higher preferred.
• Proven experience in office administration, customer service, or a related field.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills.
• Proficiency with standard office software such as Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Manage and process incoming client cancellations and document accurately and promptly.
• Schedule and coordinate client appointments and follow-ups with relevant departments or personnel.
• Serve as the primary point of contact for clients, addressing inquiries and providing information.
• Maintain organized and up-to-date client records in compliance with company policies and data protection regulations.
• Collaborate with internal teams to ensure seamless communication and efficient workflow throughout the process.
• Assist with general office administrative duties such as filing, data entry, and managing correspondence.
• Identify opportunities to improve procedures and contribute to process enhancements.

Skills

Bilingual

Organization

Communication

Data entry

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

Microsoft Office Suite

Job description

ABA Enhancement LLC in Fountain Valley, CA seeks a reliable Office Administrator/Scheduler who can handle client calls, schedule appointments, and coordinate between clients and internal teams. You will be the first point of contact, delivering excellent customer service and maintaining accurate records with confidentiality.

The role offers Monday–Friday, 1:00pm–6:30pm, with potential for expanded hours. Qualifications include a high school diploma, strong organizational and communication