Bilingual Office & Operations Assistant

Cypress-Fairbanks ISD; Houston (TX); On-site; USD 27,000 - 33,000; Full time

Job summary

Cypress-Fairbanks ISD is seeking an administrative support professional to handle bilingual reception and clerical tasks. The role requires answering calls on the Spanish line, handling messages, and providing data preparation and reports support for the Director of Operations and other administrators.

Responsibilities include coordinating staff dispatch to campuses, maintaining documents, and assisting with translations.

Qualifications

• High School Diploma or GED equivalent.
• Proficient in applied technology (MS Word, Excel, Access, etc).
• Strong organizational, communication, and interpersonal skills required.
• Ability to prepare and receive detailed information and apply appropriate decision-making skills.
• Demonstrate personal integrity and ability to maintain a high level of confidentiality.
• Self-motivated, ability to handle multiple tasks, demonstrate leadership ability and work collaboratively.
• Ability to provide outstanding customer service and work with diverse groups.
• Bilingual proficiency (English/Spanish) required

Responsibilities

• Answer and respond to incoming calls on the Spanish line; take accurate message and route to appropriate staff. Serve as backup for English line; monitor door and troubleshoot visitor inquiries.
• Maintain office equipment and common areas, manage visitors, and provide clerical support including data preparation, copies, mailing and reports.
• File, store, and scan documents; For Director of Operations.
• Assist managers with interpretations and translations as needed (verbal and written).
• Assist the Director and Assistant Directors with coordinating and dispatching staff to campuses and support facilities for emergency service calls and operational needs.
• Dispatch and monitor emergency work orders to ensure timely response and completion of assigned tasks.
• Perform data entry and maintain accurate records for work orders, service requests, and departmental documentation.
• Assist with tracking departmental supplies, equipment, and inventory to support daily operations and asset accountability.
• Maintain regular and reliable attendance is an essential function of the job.
• Perform additional duties and responsibilities as assigned by the Director of Operations.

Skills

Applied technology

Organizational skills

Communication skills

Decision making

Confidentiality

Leadership

Customer service

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

MS Word

MS Excel

MS Access

Job description

Cypress-Fairbanks ISD is seeking an administrative support professional to handle bilingual reception and clerical tasks. The role requires answering calls on the Spanish line, handling messages, and providing data preparation and reports support for the Director of Operations and other administrators.

Responsibilities include coordinating staff dispatch to campuses, maintaining documents, and assisting with translations.