Bilingual Operations & Office Assistant II

Cypress--fairbanks-Independent-School-Distric; Houston (TX); On-site; USD 25,000 - 34,000; Full time

Job summary

Cypress-Fairbanks Independent School District in Houston, Texas is seeking an Office Assistant II, Operations to support the Operations team with clerical tasks and bilingual customer service.

The role requires a High School Diploma or GED, proficiency in Word/Excel/Access, and strong organizational and communication skills. Fluency in English and Spanish is required, and confidentiality is essential in daily operations.

Qualifications

• High School Diploma or GED required.
• Proficient in Microsoft Word, Excel, Access, etc.
• Strong organizational, communication, and interpersonal skills required.
• Ability to prepare and receive detailed information and apply appropriate decision-making skills.
• Demonstrate personal integrity and ability to maintain a high level of confidentiality.
• Self-motivated, ability to handle multiple tasks, demonstrate leadership ability and work collaboratively.
• Ability to provide outstanding customer service and work with diverse groups.
• Bilingual proficiency (English/Spanish) required.

Responsibilities

• Answer and respond to incoming calls on the Spanish line; take accurate messages and route to appropriate staff. Serve as backup for English line; monitor door and troubleshoot visitor inquiries.
• Maintain office equipment and common areas, manage visitors, and provide clerical support including data preparation, copies, mailing and reports.
• File, store, and scan documents; For Director of Operations.
• Assist managers with interpretations and translations as needed (verbal and written).
• Assist the Director and Assistant Directors with coordinating and dispatching staff to campuses and support facilities for emergency service calls and operational needs.
• Dispatch and monitor emergency work orders to ensure timely response and completion of assigned tasks.
• Perform data entry and maintain accurate records for work orders, service requests, and departmental documentation.
• Assist with tracking departmental supplies, equipment, and inventory to support daily operations and asset accountability.
• Maintain regular and reliable attendance is an essential function of the job.
• Perform additional duties and responsibilities as assigned by the Director of Operations.

Skills

Bilingual English/Spanish

Organizational skills

Communication skills

Interpersonal skills

Leadership ability

Customer service

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Cypress-Fairbanks Independent School District in Houston, Texas is seeking an Office Assistant II, Operations to support the Operations team with clerical tasks and bilingual customer service.

The role requires a High School Diploma or GED, proficiency in Word/Excel/Access, and strong organizational and communication skills. Fluency in English and Spanish is required, and confidentiality is essential in daily operations.