Bilingual Office & Customer Relations Coordinator

Salas Tree Service; Bethany (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Salas Tree Service is seeking a dependable office professional to join our growing family-owned team. You will handle calls with warmth, schedule appointments, and manage quotes, invoices, and payments while keeping accurate records.

Fluency in English and Spanish is required; you will support customer retention, gather referrals, and help build relationships. Reliable transportation and occasional Saturday events are part of the role.

Qualifications

• Fluent in English and Spanish; Spanish used internally.
• Friendly, professional, confident and caring on the phone.
• Dependable, organized, detail-oriented and reliable.
• Able to work independently, stay productive and take initiative.
• Growth potential to a trusted office leadership role with company expansion.

Responsibilities

• Answer phones with warmth and assist customers.
• Schedule appointments and coordinate with our techs.
• Enter quotes; send invoices and collect payments.
• Maintain organized customer records and consistent communication.
• Support customer retention, reviews, referrals, and relationship-building.
• Help improve office processes and participate in networking/community events.

Skills

Fluent in English and Spanish

Job description

Salas Tree Service is a growing, family-owned company looking for a dependable and caring professional to become a key part of our office team. We want someone who takes pride in creating an excellent customer experience - every call, every follow-up, every time.

What You'll Do

Answer phones with genuine warmth and assist customers

Schedule appointments and coordinate with our techs

Enter and follow up on quotes; send invoices and collect payments

Maintain organized customer records and consistent communication

Support customer retention, reviews, referrals, and relationship-building

Help improve office processes and participate in selected networking and community events

What We're Looking For

Fluent in English and Spanish - Spanish is primarily used internally with our techs and employees

Friendly, professional, confident, and genuinely caring on the phone

Dependable, organized, detail-oriented, and strong at following through

Able to work independently, stay productive, and take initiative

Comfortable building relationships and occasionally appearing in company photos or videos

Growth Opportunity: This position can grow into a trusted office leadership role as the company continues to expand.

Additional details: Reliable transportation is required. Occasional paid Saturday events will be scheduled with advance notice.