Bilingual Office & Customer Experience Specialist

Salas Tree Service; Bethany (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Salas Tree Service is seeking a dependable office professional to join our growing family-owned team. You will handle calls with warmth, schedule appointments, and manage quotes, invoices, and payments while keeping accurate records.

Fluency in English and Spanish is required; you will support customer retention, gather referrals, and help build relationships. Reliable transportation and occasional Saturday events are part of the role.

Qualifications

• Fluent in English and Spanish; Spanish used internally.
• Friendly, professional, confident and caring on the phone.
• Dependable, organized, detail-oriented and reliable.
• Able to work independently, stay productive and take initiative.
• Growth potential to a trusted office leadership role with company expansion.

Responsibilities

• Answer phones with warmth and assist customers.
• Schedule appointments and coordinate with our techs.
• Enter quotes; send invoices and collect payments.
• Maintain organized customer records and consistent communication.
• Support customer retention, reviews, referrals, and relationship-building.
• Help improve office processes and participate in networking/community events.

Skills

Fluent in English and Spanish

Job description

Salas Tree Service is seeking a dependable office professional to join our growing family-owned team. You will handle calls with warmth, schedule appointments, and manage quotes, invoices, and payments while keeping accurate records.

Fluency in English and Spanish is required; you will support customer retention, gather referrals, and help build relationships. Reliable transportation and occasional Saturday events are part of the role.