Bilingual Sales Representative

AGM TOOLS; Tulsa (OK); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Base salary plus commission

Biweekly payments

Vacation, sick days, and holidays

Training on products, pricing, and system usage

Job summary

A leading tools company in Tulsa is seeking a Customer Service Representative to engage with customers daily and provide exceptional service. Candidates must be fluent in both Spanish and English, possess 2-5 years of experience, and excel in communication and data entry. This role offers a base salary plus commission, with additional benefits such as vacation and training on products. Apply by sending a text to the provided contact number.

Qualifications

• 2-5 years of sales and customer service experience.
• Ability to work in a fast-paced environment and meet targets.
• Strong attention to detail.
• Strong data entry skills and attention to detail.
• Ability to work in a fast-paced environment and meet targets.
• Strong problem-solving skills and adaptability.

Responsibilities

• Attend to customers and visit them daily.
• Provide exceptional customer service via in-person and phone interactions.
• Resolve customer complaints or issues promptly.
• Analyze customer needs and recommend appropriate solutions.
• Perform data entry and maintain accurate customer records.
• Make outbound calls to follow up on leads and generate sales with new and existing customers.
• Resolve customer complaints or issues promptly and professionally.
• Manage cashier drawer operations.

Skills

Fluent in Spanish

Fluent in English

Excellent communication skills

Strong data entry skills

Strong problem-solving skills

Tools

CRM software

POS systems

Job description

Benefits:

• Competitive salary
• Opportunity for advancement

Responsibilities:

• Attend to customers and visit them daily
• Provide exceptional customer service via in-person and phone interactions
• Assist customers with inquiries, orders, and product information
• Analyze customer needs and recommend appropriate solutions
• Perform data entry and maintain accurate customer records
• Make outbound calls to follow up on leads and generate sales with new and existing customers
• Resolve customer complaints or issues promptly and professionally
• Manage cashier drawer operations

Requirements:

• Fluent in Spanish and English, both written and verbal
• 2-5 years of sales and customer service experience
• Excellent communication skills to effectively interact with diverse customers
• Strong data entry skills and attention to detail
• Ability to work in a fast-paced environment and meet targets
• Strong problem-solving skills and adaptability

Note: This job description is not exhaustive. Employees may perform other duties as needed to meet organizational requirements.

Schedule:

Monday to Friday, 7 AM - 5 PM, every other Saturday, with a 1-hour lunch break.

Physical requirements: Ability to carry, walk quickly, and stand for extended periods.

Company offers:

• Base salary plus commission
• Biweekly payments
• Vacation, sick days, and holidays
• Training on products, pricing, and system usage

If interested, please send a text with your name, resume (if available), and the location you are applying for to Andrea at 832-795-6920.