Bilingual Client Loyalty Specialist

Your Home Sold Guaranteed Realty - The Salas Team; Killeen (TX); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

401(k) with Company Match

Paid Holidays

Generous Paid Vacation

Paid Sick Leave

Health Insurance Reimbursement

Job summary

A national real estate firm in Killeen, Texas, is seeking a bilingual Client Loyalty Specialist to enhance relationships with past clients. This role involves making calls to explain program benefits and guiding clients through the enrollment process. Strong communication and customer service skills are essential. This in-office position offers an hourly wage of $15 plus bonuses along with a comprehensive benefits package including health insurance support and paid time off.

Qualifications

• Bilingual skills are required to effectively communicate with clients.
• Sales experience preferred but not essential for applicants.
• Excellent communication and customer service abilities are crucial.

Responsibilities

• Call past clients to explain program benefits.
• Answer questions and guide clients through enrollment.
• Maintain accurate records of client interactions.
• Deliver excellent customer service with every call.

Skills

Bilingual (English/Spanish)

Strong communication skills

Customer service skills

Job description

At Your Home Sold Guaranteed Realty – The Salas Team, we believe clients are family long after the transaction is complete. That’s why we’re looking for a friendly, energetic, and fully bilingual Client Loyalty Specialist who will help us strengthen lifelong relationships with the families we serve. This is not a typical call center role. This is a relationship-building position where your warmth, communication skills, and Spanish fluency help clients feel remembered, valued, and supported years after they buy or sell their home.

Benefits

• 401(k) with Company Match – Grow your savings for the future while we invest in you, too.
• Paid Holidays – Enjoy time off to celebrate and recharge throughout the year.
• Generous Paid Vacation – Take well-deserved breaks with paid time away.
• Paid Sick Leave – Rest easy knowing you have paid time off when you’re under the weather.
• Health Insurance Reimbursement – Get support for your health coverage with monthly reimbursement.

Responsibilities

• Call past clients to explain program benefits
• Answer questions and guide clients through enrollment
• Maintain accurate records of client interactions
• Deliver excellent customer service with every call

Qualifications

• Bilingual (English/Spanish required)
• Sales experience preferred, but not required
• Strong communication and customer service skills
• Comfortable making outbound calls and meeting goals

Hours & Compensation

Monday through Friday, 9:00 AM – 5:30 PM. This is an in-office position. Compensation: $15 hourly plus bonuses.