Trauma-Informed Administrative Coordinator

Childhelp; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Childhelp is hiring an Administrative Coordinator to support the front office at the Children’s Center in Phoenix. The role blends administrative tasks with trauma-informed care to warmly welcome families and assist leadership and partners.

The successful candidate will handle front desk duties, support the Director and Operations Manager, help with onboarding, and coordinate meetings and trainings. A bilingual Spanish speaker with at least one year in a high-volume office is required.

Qualifications

• At least 1 year of office assistant or receptionist experience in a high-volume setting.
• Bilingual in Spanish required.
• Trauma-informed mindset preferred.

Responsibilities

• Front Desk & Operations: warmly greet visitors, answer and route multi-line calls, manage supplies and process subpoenas/record requests.
• Leadership & Team Support: provide admin support to Director and Operations Manager, assist with onboarding and meetings/training logistics.
• Child & Family Support: maintain a welcoming lobby, educate caregivers on center amenities, assist Playroom/Teen Lounge activities and safety.
• Multidisciplinary Coordination: communicate with local police on emergencies, track safety/licensure logs, maintain relationships with partners.

Skills

Bilingual Spanish

Phone etiquette

Customer service

Organizational skills

Trauma-informed

Education

High School Diploma/GED

Tools

MS Office

Multi-line phone system

Windows OS

Job description

Childhelp is hiring an Administrative Coordinator to support the front office at the Children’s Center in Phoenix. The role blends administrative tasks with trauma-informed care to warmly welcome families and assist leadership and partners.

The successful candidate will handle front desk duties, support the Director and Operations Manager, help with onboarding, and coordinate meetings and trainings. A bilingual Spanish speaker with at least one year in a high-volume office is required.