Bilingual Office Clerk — Housing Applications & Records

Talentify; San Francisco (CA); On-site; USD 22,000 - 27,000; Full time

Job summary

Silvercrest Senior Residences in San Francisco, CA, is seeking an Office Clerk I to support resident applications and daily administrative tasks. This full-time role handles eligibility processing, file maintenance, and basic office duties in a housing program that serves low-income seniors.

The ideal candidate will have strong interpersonal and analytical skills, be proficient with standard office technology, and speak Cantonese or Mandarin.

Qualifications

• Must have high level of interpersonal skills to handle sensitive situations.
• Strong analytical skills to gather and summarize data for reports.
• Knowledge of basic office skills and equipment.
• Strong organizational and problem-solving abilities.
• Ability to communicate professionally in writing and speaking.

Responsibilities

• Receives applications from prospective residents and explains eligibility requirements.
• Processes occupancy applications according to HUD and Fair Housing regulations.
• Assists in income certification, re-certification, and verification tasks.
• Maintains resident and office files in neat order.
• Processes maintenance work-order requests.
• Maintains annual calendar of events related to certification and activities.
• Prepares general correspondences and proofreads documents.
• Maintains office supply inventories and procurement.
• Provides records and reports to supervisor in a timely manner.
• Assists with tenant management as needed.
• Creates and follows up on work orders.
• Adheres to Silvercrest SOPs and Salvation Army policies.
• Represents the organization positively with residents, vendors, and TSA staff.
• Performs other duties as requested by Supervisor.
• Ability to speak Cantonese or Mandarin is required.

Skills

Interpersonal skills

Analytical skills

Office skills

Bilingual Cantonese/ Mandarin

Job description

Silvercrest Senior Residences in San Francisco, CA, is seeking an Office Clerk I to support resident applications and daily administrative tasks. This full-time role handles eligibility processing, file maintenance, and basic office duties in a housing program that serves low-income seniors.

The ideal candidate will have strong interpersonal and analytical skills, be proficient with standard office technology, and speak Cantonese or Mandarin.