Bilingual Office Clerk I: Resident Services & Compliance

The Salvation Army Southern California; San Francisco (CA); On-site; USD 29,000 - 36,000; Full time

Job summary

The Salvation Army Southern California is seeking an Office Clerk I in San Francisco. This full-time role handles applications from prospective residents, processes occupancy paperwork, and maintains accurate files to support HUD/Fair Housing compliance.

Responsibilities include income certification support, maintaining records, and coordinating maintenance requests. Bilingual Cantonese or Mandarin ability is required to communicate with residents and vendors. Prior office experience preferred.

Qualifications

• Ability to speak Cantonese or Mandarin required.

Responsibilities

• Receive applications from prospective residents and explain eligibility requirements.
• Prepare and maintain move-in and move-out inspection packets.
• Process applications for occupancy in accordance with HUD and Fair Housing regulations.
• Assist in income certification, re-certification, and verification functions.
• Maintain resident files and reference materials in neat order.
• Process maintenance work order requests from residents.
• Assist with annual calendar of events related to income certification and resident activities.
• Compose general correspondences and memos; proofread for spelling and grammar.

Skills

Cantonese

Mandarin

Job description

The Salvation Army Southern California is seeking an Office Clerk I in San Francisco. This full-time role handles applications from prospective residents, processes occupancy paperwork, and maintains accurate files to support HUD/Fair Housing compliance.

Responsibilities include income certification support, maintaining records, and coordinating maintenance requests. Bilingual Cantonese or Mandarin ability is required to communicate with residents and vendors. Prior office experience preferred.