Bilingual Office Clerk I — Cantonese/Mandarin

The Salvation Army USA Western Territory; San Francisco (CA); On-site; USD 29,000 - 36,000; Full time

Job summary

The Salvation Army USA Western Territory seeks an Office Clerk I for the Silvercrest Senior Residences in San Francisco, CA. The role involves handling applications for residency, maintaining accurate files, and ensuring compliance with HUD and Fair Housing regulations.

The position requires processing income certifications, coordinating maintenance requests, and supporting administrative tasks while upholding Salvation Army policies. Cantonese or Mandarin proficiency is required.

Qualifications

• Strong analytical skills to gather and summarize data for reports.
• Strong organizational and problem-solving skills.
• Ability to communicate professionally and accurately, both verbally and in writing.
• Customer service oriented with attention to detail.

Responsibilities

• Receives applications from prospective residents and explain eligibility requirements.
• Keeps application packets accurate and up to date.
• Prepares and maintains move-in and move-out inspection packets.
• Process applications for occupancy in accordance to HUD and Fair Housing regulations.
• Assist in performing income certification, re-certification, and verification functions.
• Keeps office files, records, and reference materials in neat and accurate order.
• Process requests for maintenance work orders from residents according to established maintenance policies.
• Assist manager with maintaining annual calendar of events in the area of resident income certification and re-certification.

Skills

Analytical skills

Interpersonal skills

Organizational skills

Communication skills

Confidential handling

Job description

The Salvation Army USA Western Territory seeks an Office Clerk I for the Silvercrest Senior Residences in San Francisco, CA. The role involves handling applications for residency, maintaining accurate files, and ensuring compliance with HUD and Fair Housing regulations.

The position requires processing income certifications, coordinating maintenance requests, and supporting administrative tasks while upholding Salvation Army policies. Cantonese or Mandarin proficiency is required.