Bilingual Office Clerk – Resident Services & Admin

Siemon Center; San Francisco, Northern (CA, KY); Hybrid; USD 29,000 - 36,000; Full time

Job summary

Silvercrest Senior Residences in San Francisco is seeking an administrative associate to manage resident applications and HUD-based income certification. You will handle move-in/out packets and maintain orderly resident records to ensure compliance with regulations.

Responsibilities include processing occupancy applications, supporting maintenance requests, and assisting with calendar and report duties. Proficiency in Cantonese or Mandarin is required, along with strong interpersonal and

Qualifications

• Strong interpersonal and communication skills for resident interactions.
• Analytical ability to gather data and summarize for reports.
• Excellent organization and attention to detail.

Responsibilities

• Receives applications and explains eligibility requirements per HUD rules.
• Prepares move-in/out inspection packets and maintains resident files.
• Process occupancy applications and income certification; recertification.
• Assist with maintenance work orders and calendar of events.
• Provide records and reports to supervisor in a timely fashion.
• Speak Cantonese or Mandarin as required for residents.

Skills

Interpersonal skills

Analytical skills

Organization

Communication

Bilingual Cantonese/Mandarin

Tools

Office equipment

Job description

Silvercrest Senior Residences in San Francisco is seeking an administrative associate to manage resident applications and HUD-based income certification. You will handle move-in/out packets and maintain orderly resident records to ensure compliance with regulations.

Responsibilities include processing occupancy applications, supporting maintenance requests, and assisting with calendar and report duties. Proficiency in Cantonese or Mandarin is required, along with strong interpersonal and