Bilingual Office Clerk (Cantonese/Mandarin) – On-Site

The Salvation Army; San Francisco (CA); On-site; USD 29,000 - 36,000; Full time

Job summary

The Salvation Army is seeking a full-time, on-site role at Silvercrest Senior Residence in San Francisco, CA. The position involves processing housing applications, income certification, and maintaining office records to support HUD compliance.

Applicants must be able to communicate in Cantonese or Mandarin and work to ensure accurate move-in/out documentation, file maintenance, and coordination of resident services and events.

Qualifications

• Must have high level of interpersonal skills to handle sensitive and confidential situations.
• Strong analytical skills to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.

Responsibilities

• Receives applications from prospective residents and explain eligibility requirements.
• Process applications for occupancy in accordance to HUD and Fair Housing regulations.
• Assist in income certification, re-certification, and verification functions.
• Keeps office files, records, and reference materials in neat and accurate order.
• Assist manager with maintaining annual calendar of events and tasks related to office work.
• Create, submit, follow-up with work orders and maintain inventory of office supplies.
• Produces records and reports as required by supervisor in an accurate and timely fashion.
• Represents The Salvation Army in a positive and professional manner with residents, vendors and TSA staff.
• Ability to speak Cantonese or Mandarin required.

Skills

Interpersonal skills

Analytical skills

Organizational skills

Communication

Job description

The Salvation Army is seeking a full-time, on-site role at Silvercrest Senior Residence in San Francisco, CA. The position involves processing housing applications, income certification, and maintaining office records to support HUD compliance.

Applicants must be able to communicate in Cantonese or Mandarin and work to ensure accurate move-in/out documentation, file maintenance, and coordination of resident services and events.