Bilingual Office Assistant — Admin & Scheduling

Uloop Inc.; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

A Kool Saver is seeking a reliable, organized, and professional bilingual Office Assistant to join our team. The ideal candidate will have strong customer service skills, be comfortable working with computers, and be able to handle multiple administrative tasks in a fast-paced office environment.

Location: Miami, FL. Responsibilities include answering calls, scheduling for customers and field technicians, drafting correspondence, maintaining records, data entry, and coordinating with

Qualifications

• Bilingual English and Spanish required.
• Experience in office administration or customer service preferred.
• Strong computer skills and ability to learn new software.
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize responsibilities.
• Professional and friendly attitude when dealing with customers.
• Dependable and punctual.

Responsibilities

• Answer incoming telephone calls and assist customers in a professional and friendly manner.
• Schedule and coordinate appointments for customers and field technicians.
• Draft correspondence, emails, and other documents.
• Maintain and organize customer and office records.
• Assist with data entry and general administrative duties.
• Communicate with technicians and office staff regarding schedules and customer needs.
• Perform other clerical and office tasks as needed.

Skills

Bilingual EN/ES

Office administration experience

Customer service

Strong computer skills

Written and verbal communication

Attention to detail

Multitasking

Tools

MS Office

CRM software

Job description

A Kool Saver is seeking a reliable, organized, and professional bilingual Office Assistant to join our team. The ideal candidate will have strong customer service skills, be comfortable working with computers, and be able to handle multiple administrative tasks in a fast-paced office environment.

Location: Miami, FL. Responsibilities include answering calls, scheduling for customers and field technicians, drafting correspondence, maintaining records, data entry, and coordinating with