Bilingual MRI Scheduling Specialist

Page Mechanical Group, Inc.; Atlanta (GA); On-site; USD 20,664 - 30,307; Full time

Job summary

Ortho Sport and Spine Physicians in Georgia seeks a patient-focused MRI scheduling coordinator. You will handle inbound/outbound calls, confirm appointments, and provide courteous service to patients.

You will use EMR and spreadsheets to organize schedules, schedule/reschedule MRI appointments, and ensure confidentiality per HIPAA/OSHA standards. A reliable, detail-oriented team player with strong communication is ideal.

Qualifications

• Knowledge of HIPAA and OSHA standards.
• Ability to maintain confidentiality.
• Detail-oriented, able to multi-task and own tasks.
• Ability to work independently.
• Prior customer service experience.
• Strong phone and verbal communication skills.

Responsibilities

• Engage in active listening with callers and confirm or clarify MRI appointments.
• Use EMR, spreadsheets and provided materials appropriately.
• Answer or call patients regarding MRI appointments.
• Schedule and reschedule MRI appointments.
• Meet performance quotas.

Skills

Phone skills

Verbal communication

Attention to detail

Multitasking

Confidentiality

Independent work

Customer service

Education

High school diploma

Tools

EMR system

Spreadsheet software

Typing speed

Job description

Ortho Sport and Spine Physicians in Georgia seeks a patient-focused MRI scheduling coordinator. You will handle inbound/outbound calls, confirm appointments, and provide courteous service to patients.

You will use EMR and spreadsheets to organize schedules, schedule/reschedule MRI appointments, and ensure confidentiality per HIPAA/OSHA standards. A reliable, detail-oriented team player with strong communication is ideal.