Medical Office Scheduler (MRI)

Healthcare Outcomes Performance Co. (HOPCo); Alaska; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits with HSA

Monthly benefit stipend

401(k) with company match

Paid time off

Paid holidays

Employee Assistance Program

Job summary

Southeast Orthopedic Specialists is seeking a Medical Office Scheduler to support patients and providers by coordinating appointments, verifying insurance, and managing referrals in a fast-paced remote environment. The ideal candidate will demonstrate strong customer service, attention to detail, and proficiency with scheduling systems.

This full-time position is based at Jacksonville, FL (Corporate Location) in the MRI department and includes competitive health benefits, HSA, 401(k) matching,

Qualifications

• 2+ years of healthcare experience (call center experience a plus).
• Knowledge of medical terminology and scheduling systems.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment and use scheduling software.

Responsibilities

• Schedule consultations and follow-up appointments.
• Collect and update patient demographics and insurance information.
• Verify insurance eligibility and process referrals.
• Manage incoming calls and route messages appropriately.
• Communicate with providers and referral offices.
• Maintain accurate patient records and HIPAA compliance.

Skills

Communication

Customer service

Computer skills

Medical terminology

Scheduling experience

Education

High school diploma or GED

Tools

Scheduling systems

Job description

Job Summary

Southeast Orthopedic Specialists is seeking a Medical Office Scheduler to support patients and providers by coordinating appointments, verifying insurance, and managing referrals. This role requires strong customer service skills and the ability to work efficiently in a fast-paced, remote environment.

Medical Office Scheduler

Full-Time

Jacksonville, FL (Corporate Location)

Dept: MRI

Key Responsibilities

• Schedule consultations and follow-up appointments
• Collect and update patient demographic and insurance information
• Verify insurance eligibility and process referrals
• Manage incoming calls and route messages appropriately
• Communicate with providers and referral offices
• Maintain accurate patient records and comply with HIPAA regulations

Qualifications

• High school diploma or GED preferred
• 2+ years of healthcare experience (call center experience a plus)
• Knowledge of medical terminology and scheduling systems
• Strong communication, customer service, and computer skills
• Ability to multitask in a fast-paced, remote environment

What We Offer

• Competitive health benefits with HSA
• Monthly benefit stipend
• 401(k) with company match
• Paid time off, paid holidays, and employee appreciation events
• 24/7 Employee Assistance Program