Medical Office Scheduler (MRI)

The CORE Institute; Rogers City (MI); On-site; USD 51,577,000 - 62,819,000; Full time

Benefits offered by this job

Health benefits with HSA

Monthly benefit stipend

401(k) with company match

Paid time off & holidays

Employee Assistance Program

Job summary

Southeast Orthopedic Specialists is seeking a Medical Office Scheduler to support patients and providers by coordinating appointments, verifying insurance, and managing referrals. This role requires strong customer service skills and the ability to work efficiently in a fast-paced, remote environment.

Key responsibilities include scheduling consultations, updating patient information, verifying eligibility, and routing calls.

Qualifications

• High school diploma or GED preferred.
• 2+ years of healthcare experience (call center experience a plus).
• Knowledge of medical terminology and scheduling systems.
• Strong communication, customer service, and computer skills.
• Ability to multitask in a fast-paced, remote environment.

Responsibilities

• Schedule consultations and follow-up appointments.
• Collect and update patient demographic and insurance information.
• Verify insurance eligibility and process referrals.
• Manage incoming calls and route messages appropriately.
• Communicate with providers and referral offices.
• Maintain accurate patient records and comply with HIPAA regulations.

Skills

Healthcare experience

Medical terminology

Scheduling systems

Communication skills

Multitasking

Education

High school diploma or GED

Tools

Scheduling software

Job description

Job Summary Southeast Orthopedic Specialists is seeking a Medical Office Scheduler to support patients and providers by coordinating appointments, verifying insurance, and managing referrals. This role requires strong customer service skills and the ability to work efficiently in a fast-paced, remote environment.

Key Responsibilities

• Schedule consultations and follow-up appointments
• Collect and update patient demographic and insurance information
• Verify insurance eligibility and process referrals
• Manage incoming calls and route messages appropriately
• Communicate with providers and referral offices
• Maintainaccuratepatient records andcomply withHIPAA regulations

Qualifications

• High school diploma or GED preferred
• 2+ years of healthcare experience (call center experience a plus)
• Knowledge of medical terminology and scheduling systems
• Strong communication, customer service, and computer skills
• Ability to multitask in a fast-paced, remote environment

What We Offer

• Competitive health benefits with HSA
• Monthly benefit stipend
• 401(k) with company match
• Paid time off, paid holidays, and employee appreciation events
• 24/7 Employee Assistance Program

Equal Opportunity Employer
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