Bilingual Medical Front Desk Pro | Scheduling & Care

AICA Orthopedics, P.C.; Atlanta (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Performance bonuses

Mentorship program

Job summary

AICA Orthopedics & Spine is hiring a Full-time Medical Front Desk Receptionist to greet patients with warmth and coordinate daily front desk operations across our Buckhead and Stockbridge locations.

You will schedule appointments, verify insurance, handle calls, manage patient flow, and support HIPAA compliant record keeping while collaborating with clinicians; 2+ years of medical front desk experience and bilingual English/Spanish are required.

Qualifications

• 2+ years of medical front desk experience.
• Proficiency with EMR systems.
• Bilingual in English and Spanish.
• Experience with Personal Injury/orthopedic patients is a plus.

Responsibilities

• Greet patients, schedule appointments, answer phones, and manage patient flow.
• Verify insurance, collect co-pays/deductibles, and assist with billing inquiries.
• Maintain accurate patient records and ensure HIPAA compliance.
• Coordinate with other AICA locations, departments and providers.
• Handle patient inquiries and resolve scheduling conflicts to improve experience.

Skills

Medical Front Desk

EMR Proficiency

Bilingual English/Spanish

Insurance Verification

Tools

EMR Systems

Job description

AICA Orthopedics & Spine is hiring a Full-time Medical Front Desk Receptionist to greet patients with warmth and coordinate daily front desk operations across our Buckhead and Stockbridge locations.

You will schedule appointments, verify insurance, handle calls, manage patient flow, and support HIPAA compliant record keeping while collaborating with clinicians; 2+ years of medical front desk experience and bilingual English/Spanish are required.