Bilingual MRI Front Desk Coordinator – Patient Care

Parish Lowrie; Harvey (LA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Job summary

LA Imaging Solutions seeks a professional Front Desk Coordinator for its MRI clinic in Marrero, LA. You will greet patients, verify demographics and insurance, schedule MRI appointments, and manage front desk functions with professionalism in a busy healthcare setting.

The role requires bilingual English/Spanish communication, prior medical office experience, and strong customer service skills. HIPAA compliance and confidentiality are essential in daily operations.

Qualifications

• Prior medical or clinical experience is required.
• Bilingual English and Spanish with ability to translate for Spanish-speaking patients.
• Experience in a medical office, clinic, imaging center, or similar setting.
• Strong customer service and communication skills.
• Professional and compassionate demeanor with patients.
• Detail-oriented and well-organized in a fast-paced clinical environment.
• Comfortable using computers, EMR, scheduling, and insurance systems.
• Ability to maintain patient confidentiality and HIPAA compliance.

Responsibilities

• Greet and check in patients in a friendly, professional manner.
• Verify patient demographics, insurance information, and required documents.
• Schedule and confirm MRI appointments and assist with coordination.
• Answer phone calls and respond to patient questions about appointments and forms.
• Communicate appointment instructions and preparation requirements to patients.
• Collect copays and other payments; document accurately.
• Verify insurance eligibility and assist with authorizations/referrals.
• Coordinate with clinical/imaging staff for efficient patient flow.
• Assist with referrals, medical records, orders, and related documentation.
• Maintain HIPAA compliance and privacy requirements; ensure clean front desk area.

Skills

Bilingual English/Spanish

Customer service

Medical office experience

Attention to detail

Multitasking

Communication

Tools

EMR systems

Scheduling software

Insurance verification systems

Job description

LA Imaging Solutions seeks a professional Front Desk Coordinator for its MRI clinic in Marrero, LA. You will greet patients, verify demographics and insurance, schedule MRI appointments, and manage front desk functions with professionalism in a busy healthcare setting.

The role requires bilingual English/Spanish communication, prior medical office experience, and strong customer service skills. HIPAA compliance and confidentiality are essential in daily operations.