Bilingual Patient Care & Scheduling Specialist

InclusivCare; Kenner (LA); Hybrid; USD 32,000 - 46,000; Full time

Job summary

InclusivCare in Louisiana is seeking a friendly front desk liaison to support patient flow and scheduling. The role involves greeting patients, updating registration data, handling payments, and inputting information into the EHS system.

The ideal candidate will have a high school diploma and several years of medical office experience, with strong phone etiquette and bilingual communication. This on-site position offers steady hours and a team-focused environment.

Qualifications

• High school diploma or equivalent.
• 3+ years medical office experience.
• Bilingual with 2 years medical office experience.

Responsibilities

• Answer and route incoming calls and take messages as needed.
• Greet incoming patients and verify registration information; update as needed in EHS.
• Notify nurse of emergency walk-in patients to facilitate triage.
• Schedule center appointments in the EHS system (walk-ins, scheduled appointments, call-ins).
• Scan patient IDs into the patient management system.
• Cross-train with other front desk staff to maintain smooth operations.
• Other duties as assigned by supervisor/manager.

Skills

Phone etiquette

Bilingual

Computer literacy

Medical office

Tools

EHS

Job description

InclusivCare in Louisiana is seeking a friendly front desk liaison to support patient flow and scheduling. The role involves greeting patients, updating registration data, handling payments, and inputting information into the EHS system.

The ideal candidate will have a high school diploma and several years of medical office experience, with strong phone etiquette and bilingual communication. This on-site position offers steady hours and a team-focused environment.