Bilingual MRI Front Desk Coordinator

Ontario Trillium Foundation; Harvey (LA); On-site; USD 22,000 - 30,000; Full time

Job summary

LA Imaging Solutions in Marrero, LA is seeking a Front Desk Coordinator for the MRI Department. You will greet patients, verify information, schedule MRI appointments, and handle front desk tasks in a fast-paced healthcare setting.

The role requires bilingual English/Spanish skills, medical office experience, and strong customer service. You will maintain patient confidentiality and collaborate with clinicians to ensure efficient patient flow.

Qualifications

• Prior medical or clinical experience is required.
• Bilingual in English and Spanish with translation ability.
• Experience in a medical office, clinic, imaging center, or similar setting.
• Strong customer service and communication skills.
• Professional and compassionate demeanor when interacting with patients.
• Ability to work with computers, EMR, scheduling and verification systems.
• Ability to maintain patient confidentiality per HIPAA.

Responsibilities

• Greet and check in patients in a friendly, professional manner.
• Verify demographics, insurance information and required docs.
• Schedule and confirm MRI appointments and coordinate scheduling.
• Answer calls and respond to patient questions about appointments and paperwork.
• Provide instructions and information to patients about preparation.
• Collect copays and other payments; document accurately.
• Verify insurance eligibility and assist with authorizations or referrals.
• Coordinate with clinical staff to ensure smooth patient flow.
• Assist with referrals, medical records, orders, and documentation as needed.
• Translate for Spanish-speaking patients when needed and maintain confidentiality.
• Maintain accurate records and HIPAA-compliant processes.

Skills

Bilingual English/Spanish

Customer service

Organizational skills

Attention to detail

Communication skills

Multitasking

HIPAA compliance

Teamwork

Tools

EMR systems

Scheduling software

Insurance verification systems

Job description

LA Imaging Solutions in Marrero, LA is seeking a Front Desk Coordinator for the MRI Department. You will greet patients, verify information, schedule MRI appointments, and handle front desk tasks in a fast-paced healthcare setting.

The role requires bilingual English/Spanish skills, medical office experience, and strong customer service. You will maintain patient confidentiality and collaborate with clinicians to ensure efficient patient flow.