Bilingual Medical Front Desk Specialist

Radiology and Imaging Specialists; Lakeland (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

Radiology and Imaging Specialists in Lakeland, FL is seeking a Medical Receptionist to perform clerical duties and deliver high-quality patient care. The role serves as the first point of contact for patients and visitors, manages the arrival process, and supports efficient operations in a busy imaging practice.

This full-time, on-site position requires excellent customer service, basic medical office experience, and bilingual English/Spanish skills preferred; candidates should be prepared to

Qualifications

• Two or more years in the Medical field is preferred.
• High school diploma or GED.
• Bilingual English/Spanish speaking skills preferred.

Responsibilities

• Welcomes patients and visitors by personally greeting them upon arrival.
• Comforts patients by anticipating patients' needs, anxieties, and questions.
• Efficiently and accurately checks in patients including scanning in all required documents that have been completed by the patient and or referring physician's office.
• Schedules and reschedules appointments including walk in patients in an accurate and timely manner.
• Consults with referring physicians offices by telephone in a concise and courteous manner.
• Burns CDs, and prepares film jackets. Also uploads CDs from outside facilities for comparison as necessary.
• Responsible for opening and closing the cash box. Counts all cash at the opening and closing of the business day.
• Responsible for individual bank bag. Prints transaction reports and verifies all payments. Forwards transaction report along with cash, checks, and any receipts via a locked bank bag to the Accounting department daily.
• Maintains reception and work area. Stocks supplies and maintains inventory as necessary.

Skills

Bilingual English/Spanish

Customer service

Interpersonal skills

Education

High school diploma or GED

Job description

Radiology and Imaging Specialists in Lakeland, FL is seeking a Medical Receptionist to perform clerical duties and deliver high-quality patient care. The role serves as the first point of contact for patients and visitors, manages the arrival process, and supports efficient operations in a busy imaging practice.

This full-time, on-site position requires excellent customer service, basic medical office experience, and bilingual English/Spanish skills preferred; candidates should be prepared to