Bilingual Mortgage Operations Leader

CrossCountry Mortgage, LLC; Orlando (FL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Job summary

CrossCountry Mortgage, LLC is seeking a Bilingual Operations Manager in Orlando, FL to oversee the loan process from application to close. You will collaborate with internal teams and clients to qualify and process loan files, verify employment, review funding packages, and coordinate closing documents.

The ideal candidate has at least 2 years in mortgage lending, strong bilingual communication (Spanish/English), knowledge of mortgage regulations, and proficiency in MS Office; experience with

Qualifications

• Bilingual Spanish/English communication required.
• Minimum high school diploma or equivalent.
• At least 2 years mortgage or lending experience.
• Operations management experience preferred.
• Working knowledge of mortgage rules and regulations.
• Proficiency in Microsoft Office (Word/Excel/Outlook).
• Ellie Mae Encompass experience preferred.

Responsibilities

• Oversee loan processing from application to close.
• Coordinate verifications and document ordering.
• Ensure timely pipeline management and accuracy.
• Liaise between branch and underwriting operations.
• Provide updates on branch pipeline status.

Skills

Bilingual Spanish/English

Mortgage industry experience

MS Office

Customer service

Regulatory knowledge

Operations management

Ellie Mae Encompass

Education

High school diploma or equivalent

Tools

Ellie Mae Encompass

Job description

CrossCountry Mortgage, LLC is seeking a Bilingual Operations Manager in Orlando, FL to oversee the loan process from application to close. You will collaborate with internal teams and clients to qualify and process loan files, verify employment, review funding packages, and coordinate closing documents.

The ideal candidate has at least 2 years in mortgage lending, strong bilingual communication (Spanish/English), knowledge of mortgage regulations, and proficiency in MS Office; experience with