Bilingual Mobile Sales Associate — Tech & Service

T-Mobile; Kennewick (WA); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Tuition assistance

Discounts on mobile service

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by assisting customers with technology and service solutions in a fast-paced environment.

You will develop skills in customer service and sales while using digital tools to showcase network coverage and benefits, and contribute to a seamless customer experience. Responsibilities include engaging customers, completing training, and working collaboratively with team members to drive satisfaction and loyalty.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in retail is preferred.
• Legally eligible to work in the United States.

Responsibilities

• Deliver personalized technology and service solutions by building customer relationships.
• Use digital tools to demonstrate network coverage and benefits.
• Complete training to gain product knowledge and effective support skills.
• Engage customers by assessing needs and performing hands-on demonstrations.
• Take on other duties as assigned by management.

Skills

Customer Service

Sales

Communication

Problem Solving

Change Agility

Engaging People

Multitasking

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by assisting customers with technology and service solutions in a fast-paced environment.

You will develop skills in customer service and sales while using digital tools to showcase network coverage and benefits, and contribute to a seamless customer experience. Responsibilities include engaging customers, completing training, and working collaboratively with team members to drive satisfaction and loyalty.