Bilingual Mobile Sales Pro

T-Mobile; Alabama; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced environment.

The role emphasizes building proficiency in customer service and sales, using digital tools to show network coverage, and delivering personalized device solutions. Training and career growth are highlighted within a supportive team environment.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience, Retail environment (Preferred).

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales ability

Communication

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced environment.

The role emphasizes building proficiency in customer service and sales, using digital tools to show network coverage, and delivering personalized device solutions. Training and career growth are highlighted within a supportive team environment.