Bilingual Mobile Sales Pro — In-Store Tech Advisor

T-Mobile; Carrollton (TX); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Competitive base salary

Annual stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to join our Retail Team and bring the T-Mobile brand to life in store locations. You will educate customers, demonstrate devices and services, and help build loyalty through a world‑class shopping experience.

You will complete new employee training, learn product solutions, and grow through hands‑on coaching. The role offers entry‑level training, benefits, and development opportunities within a fast‑paced retail environment.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience (Retail environment preferred)
• Passionate customer advocate (Required)
• Competitive drive in a fast‑paced sales environment (Required)
• Willingness to work with peers and store leaders to serve customers (Required)
• Balancing customer needs with performance goals (Required)

Responsibilities

• Provide world‑class customer experience and build loyalty.
• Demonstrate and educate customers on latest technology in‑store.
• Uncover customer needs and recommend devices and service solutions.
• Collaborate with store teams to ensure seamless customer experiences.

Skills

Customer advocacy

Sales driven

Team collaboration

Performance mindset

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to join our Retail Team and bring the T-Mobile brand to life in store locations. You will educate customers, demonstrate devices and services, and help build loyalty through a world‑class shopping experience.

You will complete new employee training, learn product solutions, and grow through hands‑on coaching. The role offers entry‑level training, benefits, and development opportunities within a fast‑paced retail environment.