Bilingual Mobile Sales Associate

T-Mobile; Arlington (TX); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Healthcare benefits

401(k) matching

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Training pay

Annual stock grant

Job summary

T-Mobile is seeking enthusiastic individuals to join our retail team to assist customers with technology and service needs in a fast-paced environment. You will build relationships, demonstrate products, and guide customers through solutions while leveraging digital tools to show coverage and benefits.

Most positions offer opportunities for advancement to Mobile Expert, with strong emphasis on teamwork, training, and delivering a seamless customer experience across all touchpoints.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service and/or sales experience preferred in a retail environment.
• Must be able to communicate effectively with customers and team members.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Multitasking

Problem solving

Education

High School Diploma/GED

Job description

T-Mobile is seeking enthusiastic individuals to join our retail team to assist customers with technology and service needs in a fast-paced environment. You will build relationships, demonstrate products, and guide customers through solutions while leveraging digital tools to show coverage and benefits.

Most positions offer opportunities for advancement to Mobile Expert, with strong emphasis on teamwork, training, and delivering a seamless customer experience across all touchpoints.