Bilingual Mobile Sales Associate - Tech Solutions

T-MOBILE USA, Inc.; Bountiful (UT); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Paid time off and holidays

Paid parental and family leave

Tuition assistance

Short- and long-term disability

Voluntary life insurance

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to support retail operations and engage customers in a fast-paced environment.

You will help demonstrate network coverage and service benefits using digital tools, delivering personalized device and service solutions for customer needs. Expect training, ongoing skill development in customer service and sales, and a focus on building customer relationships to foster loyalty.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to support retail operations and engage customers in a fast-paced environment.

You will help demonstrate network coverage and service benefits using digital tools, delivering personalized device and service solutions for customer needs. Expect training, ongoing skill development in customer service and sales, and a focus on building customer relationships to foster loyalty.