Bilingual Mobile Sales Associate — Tech & Customer Experience

T-MOBILE USA, Inc.; Arcadia (CA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Life insurance

Vision insurance

Flexible spending account

Paid time off

Paid holidays

Tuition assistance

401(k)

Annual stock grants

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate, bilingual, to join our Retail Team.

You will learn and demonstrate the latest devices and services, helping customers pick up where they left off in-store or online while delivering a superior shopping experience. This learning role includes new-employee training, with opportunities to advance toward a Mobile Expert as you build product knowledge and relationships with customers in a fast-paced environment.

Qualifications

• Passionate customer advocate (Required)
• Competitive drive and ability to succeed in fast-paced sales (Required)
• Willingness to learn from peers and leaders while serving customers
• Ability to balance customer needs with performance goals (Required)

Responsibilities

• Provide world-class customer experience and build loyalty
• Demonstrate and educate customers on devices and services in-store
• Collaborate with team to resolve issues and identify opportunities

Skills

Customer advocacy

Competitive drive

Team collaboration

Balancing needs & goals

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate, bilingual, to join our Retail Team.

You will learn and demonstrate the latest devices and services, helping customers pick up where they left off in-store or online while delivering a superior shopping experience. This learning role includes new-employee training, with opportunities to advance toward a Mobile Expert as you build product knowledge and relationships with customers in a fast-paced environment.