Bilingual Mobile Sales Associate

T-Mobile; Fort Lauderdale (FL); On-site; USD 55,104,000 - 75,768,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Health insurance

Dental and vision

Holiday pay

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced store environment. You will learn product features, demonstrate network solutions, and guide customers through their shopping journey to achieve satisfaction and loyalty.

We offer on-the-job training, benefits, and clear paths for growth, with compensation including hourly pay and potential incentives. This role is on-site in Fort Lauderdale, FL.

Qualifications

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
• Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required)
• Effective at balancing customer needs and performance goals. (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer service

Sales

Communication

Team player

Learning mindset

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by helping customers with technology and service needs in a fast-paced store environment. You will learn product features, demonstrate network solutions, and guide customers through their shopping journey to achieve satisfaction and loyalty.

We offer on-the-job training, benefits, and clear paths for growth, with compensation including hourly pay and potential incentives. This role is on-site in Fort Lauderdale, FL.