Bilingual Mobile Sales Associate

T-Mobile; Des Plaines (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

12 paid holidays

Medical, dental and vision insurance

Job summary

T-Mobile USA, Inc. seeks a Mobile Associate to bring the T-Mobile brand to life in National Sales partner locations. You will engage customers, educate on wireless solutions, and demonstrate value through solution-based selling.

The role emphasizes customer service, relationship building, and achieving sales metrics in a fast-paced retail environment. Comprehensive benefits and stock rewards support career growth.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience; retail environment preferred.

Responsibilities

• Engage with customers in a high-traffic retail environment using digital tools; educate and showcase value of T-Mobile solutions.
• Identify customer needs and use solution-based selling to demonstrate products and services; assist with onboarding and app usage.
• Learn and apply in-store processes, promotions, and system resources; partner with nearby stores to onboard customers.
• Build rapport, deliver exceptional service, and drive sales activity; manage Be Back processes and referrals.

Skills

Coaching

Communication

Customer Engagement

Customer Needs Identification

Customer Service

Leadership

Product Knowledge

Relationship Building

Sales

Sales Techniques

Education

High School Diploma/GED

Tools

Retail systems

Job description

T-Mobile USA, Inc. seeks a Mobile Associate to bring the T-Mobile brand to life in National Sales partner locations. You will engage customers, educate on wireless solutions, and demonstrate value through solution-based selling.

The role emphasizes customer service, relationship building, and achieving sales metrics in a fast-paced retail environment. Comprehensive benefits and stock rewards support career growth.