Bilingual Mobile Retail Sales Associate

T-MOBILE USA, Inc.; Chamblee (GA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Annual Stock Grant

Employee Stock Purchase Plan

Medical, Dental and Vision Insurance

Paid Time Off

12 paid holidays

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced environment.

You will develop skills in customer service and sales, use digital tools to demonstrate network coverage, and deliver personalized device solutions for a seamless experience. Training is provided; the role offers on‑the‑job learning, competitive base pay plus training pay, and opportunities for incentives and an annual stock grant.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Multitasking

Engaging People

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by assisting customers with technology and service needs in a fast-paced environment.

You will develop skills in customer service and sales, use digital tools to demonstrate network coverage, and deliver personalized device solutions for a seamless experience. Training is provided; the role offers on‑the‑job learning, competitive base pay plus training pay, and opportunities for incentives and an annual stock grant.