Bilingual Mobile Sales Associate

T-MOBILE USA, Inc.; Paramount (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Stock grants

Stock purchase plan

Paid time off

Paid holidays

Parental leave

Tuition assistance

Disability insurance

Transit discounts

Pet insurance

Job summary

T-Mobile USA, Inc. is seeking Mobile Associates to support retail operations, helping customers with devices and services in a fast-paced environment.

You will build proficiency in customer service and sales, using digital tools to demonstrate coverage and service benefits, and complete training to deepen product knowledge. The role emphasizes relationship-building and delivering a seamless customer experience.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Customer Service

Sales

Communication

Problem Solving

Engaging People

Multitasking

Change Agility

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking Mobile Associates to support retail operations, helping customers with devices and services in a fast-paced environment.

You will build proficiency in customer service and sales, using digital tools to demonstrate coverage and service benefits, and complete training to deepen product knowledge. The role emphasizes relationship-building and delivering a seamless customer experience.