Bilingual Mobile Expert: Tech & Service Solutions

T-Mobile; Palmdale (CA); On-site; USD 41,000 - 60,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, demonstrate technology solutions, and guide shopping experiences in a fast-paced retail setting. You will build product knowledge and develop skills in customer interaction and digital tools to enhance customer satisfaction.

Role requires a High School Diploma/GED and 6 months of related experience; training pay applies early on. Benefits include stock grants, 401(k) and other wellbeing programs for eligible employees.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales in a Retail environment preferred.

Responsibilities

• Deliver personalized technology and service solutions to meet customer needs.
• Use digital tools to demonstrate network coverage, plans and product features.
• Complete required training on retail processes, systems and wireless technology.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

18+

Authorized to work in US

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to engage customers, demonstrate technology solutions, and guide shopping experiences in a fast-paced retail setting. You will build product knowledge and develop skills in customer interaction and digital tools to enhance customer satisfaction.

Role requires a High School Diploma/GED and 6 months of related experience; training pay applies early on. Benefits include stock grants, 401(k) and other wellbeing programs for eligible employees.