Bilingual Mobile Expert (Spanish) - Customer Tech Solutions

T-Mobile

Green Acres (NY)

On-site

USD 42,000 - 58,000

Full time

2 days ago

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Benefits offered by this job

Medical, dental and vision insurance

401(k)

Employee stock grants

Paid time off and holidays

Job summary

T-Mobile USA, Inc. is seeking a Retail Associate to engage customers in a fast-paced environment, demonstrating devices, plans, and service benefits. The role emphasizes customer service, hands-on demonstrations, and effective use of digital tools to showcase coverage and features.

Qualifications include a High School Diploma and at least 6 months of customer service or sales experience in retail. The position offers base pay with training pay and a path to incentives, along with comprehensive

Qualifications

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment (Preferred)

Responsibilities

Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
Complete required training to build knowledge of products, services, systems, and processes for effective customer support
Engage customers by exploring their needs and providing hands-on demonstrations of technology and accessories
Also responsible for other duties/projects as assigned by business management as needed